We've made over 10 million Henrys and most of them are still in use today.

Does my Henry have an extended warranty?

If you have purchased any of the below Henrys (or Hetty), you can register your extended manufacturer warranty with us.


Henry Turbo, Henry Wet & Dry, Hetty Pet, Henry Reach, Henry/Hetty purchased with ProKit Accessory Pack


Can I register my Henry anyway?

Of course! Registering is quick and simple and means we’ll have all the information ready should you need us.


By registering your vacuum we’ll be ready to help should you need us. To talk to our Henry experts, you can get in touch at warranty@numatic.co.uk


Terms and Conditions


Details of your warranty can be found here.


Extended warranties are subject to our standard terms and conditions for the specified extended period.


Please keep your Proof of Purchase, as this may be required to fully validate future warranty enquiries.


If you have purchased an additional warranty from a retailer or third party, this needs to be registered with the retailer and does not affect your 2 year manufacturer warranty.


We may contact you with tips and advice on looking after and getting the best cleaning performance from your Henry. You’ll also get access to the latest product launches, news and offers. If, at any point, you would prefer to no longer hear from us, simply unsubscribe using the link within the email. This does not affect the Terms & Conditions of your Warranty.